1. Data We Collect

• Business details, contact names, email addresses, phone numbers, delivery/billing addresses, enquiry content, and order details shared voluntarily via contact forms or direct email.

• Basic anonymous website browsing data via functional cookies; non-essential cookies can be disabled via your browser settings.

2. How We Use Your Data

• Used solely to respond to trade enquiries, prepare custom quotations, process orders, arrange delivery, provide account support, and share relevant product or stock updates with approved trade partners.

• Never sold, rented, or shared for unrelated marketing purposes; only shared with trusted delivery partners or service providers essential to fulfilling orders, or where legally required.

3. Data Security & Rights

• Data is stored securely with restricted access and retained only as long as required for business operations or legal/accounting obligations.

• You may request access, correction, deletion, or restricted processing of your personal/business data by contacting us via the listed business email.

4. Your Rights & Queries

Direct all privacy-related questions or formal requests to our business email, marked Privacy Request.